Customer care

Track Your Order

Use the tracking link in your dispatch email to follow your parcel from Thailand to final delivery.

International carrier tracking

Use the tracking link sent with your order

Each shipment has its own tracking number and link. Tracking can take 24–72 hours after dispatch to activate, and a separate final-mile number may appear when the parcel reaches the destination country.

Need help?

If tracking has not updated for several business days, contact us with your order number and tracking number. We will check the shipment with the carrier.

Contact customer care