Why buy from us Authentic products Worldwide shipping Secure checkout Fast support We reply within 24h

At ThaiBeautyShops.com, customer satisfaction is important to us.
This Refund Policy explains the conditions under which refunds or replacements may be issued.

Returns & Refunds

Due to the nature of our products and international shipping, we do not accept returns for change of mind.

Refunds or replacements may be considered only in the following cases:

  • The product arrives damaged

  • The product is defective

  • The wrong item was received

Reporting an Issue

To be eligible for a refund or replacement:

  • You must contact us within 48 hours of delivery

  • You must provide clear photos of the product and packaging

Requests submitted after this period may not be accepted.

Refund Processing

If approved, refunds will be issued to the original payment method.
Processing times may vary depending on the payment provider.

Shipping Costs

Shipping fees are non-refundable unless the issue is caused by our error.

Contact Information

For refund-related inquiries, please contact us:

Email: sales@thaibeautyshops.com
Phone: +66 93 120 96 04