Customer care

How to Order

From choosing your Thai essentials to receiving your parcel, ordering is simple and fully tracked.

  1. 01

    Choose your products

    Browse the catalogue, select the pack or quantity you need and add it to your cart.

  2. 02

    Review your cart

    Check product quantities, your delivery country and the order total before continuing.

  3. 03

    Complete checkout

    Enter a complete delivery address and choose one of the payment methods displayed securely at checkout.

  4. 04

    Receive confirmation

    We email your order confirmation, then prepare and carefully pack your items in Thailand.

  5. 05

    Follow your delivery

    Once dispatched, each shipment receives its own tracking number and tracking link by email. Depending on the route, updates may be provided by FastShip, the international carrier or the local delivery partner.